Full job description
At Pedal Kids USA, we believe bikes build more than riders—they build community. Through cycling, families and neighbors develop confidence, resilience, and joy that carry far beyond the trail or street. Our Buddy Pegs HQ Retail + Experience Center in Bentonville is more than a shop—it’s a welcoming hub where families, neighbors, and friends come together to ride, learn, and grow.
Equity, inclusion, and belonging are at the heart of our work. Through our mission to create a kinder, more connected world, we are committed to ensuring that every person, across race, gender identity, age, ability, and background, feels seen, valued, and supported in discovering the joy of cycling. If you share our belief that bikes are for everyone and that justice and inclusion strengthen communities, you’ll fit right in here.
We’re hiring a Retail Manager who is ready to lead our shop operations, mentor teammates, and deliver outstanding retail experiences for families—while championing our values of inclusivity and community care.
What You’ll Do
- Customer Experience: Ensure every family leaves our shop feeling stoked and welcomed in their cycling journey.
- Lead the Team: Hire, train, schedule, and inspire our retail associates and mechanics.
- Keep Sales On-track: Track performance, hit monthly sales goals, and create awesome bike-buying experiences.
- Retail Operations: Keep the sales floor, service department, rental program, and inventory clean, organized, and efficient.
- Inventory & Merchandising: Manage ordering, cycle counts, product displays, warranties, and shipping/receiving.
- Program + Retail Connection: Work closely with our Programming and Marketing departments to create seamless opportunities for families in Pedal Kids USA programs to access retail support, gear, and guidance.
What We’re Looking For
- Experience: 3+ years managing a retail store or leading a team in a related environment (bicycle industry experience a big plus).
- Skills: Motivational leader, detail-oriented, strong communicator, tech savvy, comfortable with spreadsheets and POS systems.
- Traits: Positive energy, growth mindset, adaptability, and genuine comfort working with kids and families from all walks of life.
- Bonus Points: Experience in the cycling industry, coaching youth, or advancing equity and inclusion in community spaces.
What We Value
- Connected & Present – We build meaningful relationships and show up fully for one another.
- Self-Confident & Resilient – We embrace challenges and push through with positivity.
- Active & Free – We live our mission inside and outside of work.
- Equity & Inclusion – We believe the cycling movement is for everyone, and we work to remove barriers so more kids and families can ride.
- Have Fun! – We don’t just work—we play, laugh, and find joy in the ride.
What You’ll Get
- Salary: $50,000+ (based on experience)
- Simple IRA with 3% match
- Health care reimbursement plan
- Flexible schedule + encouraged bike ride breaks
- Access to bikes & parts at cost
- Support from a passionate leadership team
- The chance to make a real impact in the lives of kids and families
To Apply
Please submit your resume and a cover letter explaining why you’d be a great fit for Buddy Pegs.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
